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| Heuristics | 2 |
| Programing Languages | 2 |
| Systems Development | 2 |
| Artificial Intelligence | 1 |
| Evaluation Criteria | 1 |
| Expert Systems | 1 |
| Problem Solving | 1 |
| Reference Services | 1 |
| Research Needs | 1 |
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| Journal Articles | 2 |
| Opinion Papers | 2 |
| Reference Materials -… | 1 |
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Artificial Intelligence (AI) and Expert Systems for Information Professionals--Basic AI Terminology.
Hawkins, Donald T. – Online, 1987
Provides a brief introduction to the basics of artificial intelligence and expert systems and explains terms in general use. (CLB)
Descriptors: Artificial Intelligence, Heuristics, Problem Solving, Programing Languages
Peer reviewedRichardson, John, Jr. – College and Research Libraries, 1989
Outlines an explicit research agenda to address the development of expert systems for reference services. The discussion specifically addresses system testing, describes what has been done, evaluates existing systems, identifies work in progress, and raises seven critical questions in this area. (58 references) (Author/CLB)
Descriptors: Evaluation Criteria, Expert Systems, Heuristics, Programing Languages
