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Shapiro, Karen Rosenkrantz – 1982
Experiences with computer education at the Bank of America suggest that, when educating nontechnical people to use computers, formal learning environments are not as effective as informal learning environments. It has become increasingly necessary to use informal training to educate the approximately 4,000 people who need the training because of…
Descriptors: Access to Education, Autoinstructional Aids, Computer Assisted Instruction, Computers