Description of the history of a statewide interlibrary loan and electronic mail telecommunications network highlights difficulties and reinforces the idea that off-the-shelf systems are preferable to in-house system development. Recommendations include: solicit expert technical advice (including review by an independent programmer); choose…

Five prominent consultants--Richard Boss, Susan Baerg Epstein, Rob McGee, Joseph Matthews, James E. Rush--discuss the most common mistakes vendors make in implementing library automated systems. Suggestions are made for correcting basic problems relating to identification of library needs, communications, delivery dates, inadequate systems, and…

Discusses the background and the current situation of computer information retrieval systems in China. Problem areas considered include: (1) lack of coordination of activities; (2) lack of data on user demand; and (3) shortages of personnel in computer science, mathematics, and systems engineering. An agenda for the future is outlined. (MES)

Identifies organizational risks of end-user computing (EUC) associated with different stages of the end-user applications life cycle (analysis, design, implementation). Generic controls are identified that address each of the risks enumerated in a manner that allows EUC management to select those most appropriate to their EUC environment. (5…

Describes organizational factors that influence most instructional development projects, relates them to the features of the project-oriented matrix, and lists and explains specific matrix management strategies that instructional developers can use to solve common management problems. (MBR)

This discussion of satellite services for education and rural development in less developed countries emphasizes the importance of adequate telephone systems to support development programs. Programs in Peru, Indonesia, and the West Indies are highlighted, and current and future problems in planning satellite systems are reviewed. (LRW)