Elements of a program development model are discussed, including change requirements, maintenance requirements, and development of a problem-solving management plan (identify problems based on needs, determine solution requirements and identify solution alternatives, select solution strategies from among alternatives, implement solution…

Four training experts are interviewed regarding developing training programs on an unfamiliar topic. They all said: teach yourself first, determine the needs to be met, and use the experts. They disagreed on the degree of knowledge a trainer should attempt to achieve and the types of resources trainers should use. (CT)

Two college teachers acting as administrators of study abroad programs in France identify unique challenges found in the job, including unfamiliar administrative responsibilities, foreign bureaucracies, student logistical and personal problems, extensive paperwork, "on-call" student supervision, taking a family abroad, and relations with…

Five ethical dilemmas in college and university advancement are outlined, and responses of professionals to each are cited. Dilemmas include renaming a building, originally named for a generous donor, in honor of another donor funding renovation; paying for copying of sensitive documents; use of designated donations; handling of a donation made in…

It is argued that the failure of change in teacher education results from lack of understanding of the dynamics of change and the organizational features of teacher education, generally subject to external pressure. The role of institutional dimensions of problem solving, decision making, communications, goals, climate, and implementation are…

Ten management problems for chairs of small departments in small colleges are discussed, along with problem-solving strategies for these administrators. Serious disagreements within a small and intimate department may create a country club culture in which differences are smoothed over and the personal idiosyncrasies of individual members are…

Lists skills identified by the Leadership Development Task Force as being critical skills for a leader. Discussion focuses on information managing skills, including problem solving, decision making, setting goals and objectives; project management; and people managing skills, including interpersonal communications, conflict management, motivation,…

Alternative graduate education is explored from the perspective of one student who has participated in two nontraditional programs. Issues highlighted include: changing roles and responsibilities for faculty and students, problems with shared decision making, need for team building and problem solving, and importance of open communication.…

The director of a University of Virginia Arabic language program in Jordan discusses issues, sometimes unfamiliar, with which the administrator must deal. In addition to logistical and administrative tasks, in this context these include the role of women in the Arab university and students' questions about the universality of social values. (MSE)

Resources available to department chairs from the following sources are described: the department's discipline; the national higher education community; the local institution; and the chair's own skills, background, roles, and structural placement within the organization. The use of these resources to deal with common problems faced by chairs is…

A conference on implementing coordinated patient education was held for 45 participants from various health care occupations, including nursing, social work, and dietetics. The morning session of the conference consisted of lectures by patient education directors who described implementation strategies that they have used, as well as continuing…