Presents and discusses implications of a set of measures of information. Definitions of relevant terms, including fact, data, representation, information, and knowledge, are given; four levels of processing data are explained (i.e., data transfer, data selection, data analysis, and data reduction); and relationships between information and…

The Total Quality Management approach is used as a framework for a discussion of methodological issues related to diversity in higher education, including classification of race and ethnic information, data aggregation, and use of several key indicators (access to college, persistence, and student progress). (MSE)