In his article "The McDonaldization of Academic Libraries?" Brian Quinn explores to what extent and to what effect academic libraries have become "McDonaldized," according to the concept developed by sociologist George Ritzer. Quinn identifies a number of ways in which the four dimensions of…

Frederick Winslow Taylor (1856-1915) was an efficiency expert whose concerns were less about avoiding worker fatigue and more about increasing profit margins by any means necessary. Taylor was devoted to finding the One Best Way to carry out a task and then training workers to do that task unvaryingly; attempts by employees to improve their own…

The state of Virginia is in danger of cutting library resources to meet the state's Standards of Quality (SOQs), which assigns a minimum requirement for staffing a library. There is no greater time to advocate for school libraries. The author argues that now, more than ever, is the time to continue advocacy efforts to provide quality staffing for…

The paper describes the introduction of Web 2.0 techniques and tools at the Yarra Plenty public library in Victoria, beginning with library staff. The author argues that as libraries move from Web 1.0 type delivery systems to the social networking world of Library 2.0 librarians need to deploy and make accessible these radically different systems,…

Reflects on the relationship of the generalist approach to the public library mandate to serve a total community and to the provision of educational, recreational, and informational materials to users. (Author/FM)

Discusses the role of the prison library and the appropriateness of applying the public library model in prisons. Problems with staffing in prison libraries and deficiencies caused by a lack of statewide coordination are cited. Financial support, security, literacy programs, innovative services, and social responsibility are also considered. (25…

This bibliographic essay discusses a variety of items from the literature on the evaluation of reference services and reference personnel. A model for the evaluation process is presented on which the literature review is based. (Contains 48 references.) (LRW)

Designing curricula around the standards, with clearly delineated strategies, expectations, and evaluative procedures, is thought to assure that growth in student achievement may be tracked. While this process can sometimes be nebulous, one thing is certain: clearly understanding what is involved in reaching a degree of excellence and determining…

This essay on problems associated with library reference service and personnel discusses the pros and cons of four approaches designed to improve staff utilization and quality of performance--hiring additional staff, automation, alternative staffing arrangements, and planning and rearrangement of priorities. Fourteen sources are given. (EJS)

Notes the components of occupational stress as they pertain to staff personnel involved with the direct delivery of library services to users. Solutions are discussed in terms of productive individual coping strategies, enhanced organizational design, and cohesive professional support. Seventeen references are listed. (Author/RAA)

Describes the supportive role of the modern elementary school library. Explains how librarians can enrich classroom activities, promote reading, and provide options to the school and the community. Describes the duties of librarians and the administrative attitudes necessary for a successful library. (SB)

This report proposes a program for orientation and training for public services staff at the Temple University Libraries. In the first section, orientation and training needs are assessed. Goals and an overview of the program are outlined in the next section. The third section describes the five program elements and objectives: (1) an individual…

Examines the public library's role in adult literacy education in Australia in the past decade. Identifies areas of library services and staff training that need to change in response to the need of literacy programs. (SK)

Discussion of the homeless in American public libraries focuses on harmless individuals who may be considered nuisance by library staff/patrons. Highlights include literature about problem library patrons, national problem, social issues, major themes (offense to others and library staff, balancing rights, and elitism), and implications for…

Fourteen articles address issues related to library personnel administration in an automated environment, such as education for automation, salaries, impact of technology, expert systems, core competencies, administrative issues, technology services, job satisfaction, and performance appraisal. A selected annotated bibliography is included. (MES)