In his article "The McDonaldization of Academic Libraries?" Brian Quinn explores to what extent and to what effect academic libraries have become "McDonaldized," according to the concept developed by sociologist George Ritzer. Quinn identifies a number of ways in which the four dimensions of…

Throughout the history of library automation, the author has seen a steady advancement toward more open systems. In the early days of library automation, when proprietary systems dominated, the need for standards was paramount since other means of inter-operability and data exchange weren't possible. Today's focus on Application Programming…

One of the first big shifts in how libraries manage resources was the move from print-journal purchasing models to database-subscription and electronic-journal purchasing models. Libraries found that this transition helped them scale their resources and provide better service just by thinking a bit differently about their services. Likewise,…

In the not too distant past, libraries kept a vertical file of printed materials that typically consisted of newspaper and magazine clippings, pamphlets, brochures, maps, photographs, and sundry whatnots. Most, if not all, of these materials were irregularly published or they were not published in any official manner. They were seen as incidental…

It is hard to imagine operating a library today without the assistance of an integrated library system (ILS). Without help from it, library work would be tedious, labor would be intensive, and patrons would be underserved in almost all respects. Given the importance of these automation systems, it is essential that they work well and deliver…

Describes the components of computer systems and library systems, and discusses several topics related to computer systems in the library environment: the systems approach and libraries; systems engineering and systems environment; natural and artificial systems; the importance of the systems approach; and the understanding of computer systems and…

This article discusses the current environment of the ILS (Integrated Library System) plus add-ons tailored for electronic content and its future. It suggests that while the ILS may be mature, the supplemental products are not and the linkages among them are even less so. On the technical front, the recent interest in Web services gives reason to…

Discusses the long-term value of bibliographic records to the library and the cost and service implications of that value. Topics covered include records in the public domain; sources of machine-readable bibliographic records (bibliographic utilities, state and multistate networks, commercial vendors, federal agencies, libraries); rights and…

Five information company executives present an overview of the impact of technological innovation upon the library and its services and offer their predictions for libraries in 1985. (RAA)

Discussion of the concept of service and its significance for library reference work focuses on attitudes and qualities important to good service. The changing nature of reference resulting from technological developments and the appropriateness of these values for modern day reference work are then addressed. (13 references) (MES)

Argues that the key reason for using the services of a library automation consultant is to obtain expertise not available in the library staff, and that the library must continuously evaluate the consulting process and provide feedback to the consultant. Related insights and perspectives of both librarians and library system vendors are provided.…

Discusses comments made in a previous column relating to reference librarians and online reference services. Topics include the inaccuracy of traditional reference services; the alleged decline in library reference activity; misunderstanding reference librarians; and perceiving Ask Jeeves as a useful alternative model to reference services. (LRW)

Describes the dimensions and components of expert systems and their applications in libraries. Discussion of ways in which the productivity of library public services could be improved by using expert systems focuses on reference and bibliographic instruction applications. (four references) (MES)

Provides background on automation of library catalogs. Arguments are presented in favor of standards for online catalogs, and the possibility that inconsistent record access may result in confusion for library patrons is discussed. (MES)

An online community is a group of people who connect with one another over time and through space using the Internet as their primary medium. Online communities also act, albeit through text. They organize political action, introduce to-be spouses, and create new products and tools. This article discusses how one librarian used online communities…