The integrated skills of reading, writing, listening, and speaking can be used to support active learning in keyboarding classes and simultaneously reinforce making decisions, working with people, and composing at the keyboard. (Author)

This second in a series of articles on artificial intelligence emphasizes human factors. The design of video display units and keyboards is discussed, the organizational structure of human memory is described, humans are examined as information processors using inductive and deductive reasoning, and educational implications are explored. (LRW)