This article describes a qualitative research approach (in-depth phenomenological interviewing) and illustrates, through the example of an actual study, its potential for helping institutions of higher education understand their students. It argues that progress in understanding college student outcomes, such as persistence, has been retarded by…

Data from nine Michigan elementary, middle, and high schools highlight the challenges and common strategies found in the use of student assessment data to meet public demands for accountability. The information gathered from assessment tools varies by frequency and type. Educators have, historically, underutilized data to guide practice because…