Reports on the results of a survey of software publishers and market researchers for educators that was conducted to determine development, purchasing, and upgrading plans for educational computer technology. Highlights include operating systems, including Macintosh, DOS, and Windows; equipment needs, including memory, monitors, and special…

Presents a conceptual framework for building an intelligent documentation system (IDS) for computer software by integrating hypermedia and expert systems technologies. The need for online computer documentation for end-users is discussed, and elements of the synergetic model are described, including knowledge representation, the hypermedia…