This discussion of potential uses of mediation as a management and communication tool focuses on the library setting. The nature of conflict is considered, and the concept, basic principles, and applications of mediation as a form of conflict resolution are presented. The four steps in the mediation process are then described: (1) Introduction,…

Discusses corrective action and employee discipline in library management, covering: (1) factors affecting the library manager's right to discipline; (2) employee orientation and training; (3) employee performance measurement; (4) corrective strategies; (5) termination as an option; (6) the importance of fairness; and (7) positive results of…

If the youth services department is to receive its fair share of staff, equipment, respect, and funding, the youth services librarian must learn to express needs to the library director in terms of statistics, goals and objectives, and budget. (MES)

Discusses issues concerning AIDS (Acquired Immune Deficiency Syndrome) that affect library management. Topics addressed include the need for appropriate information and training for staff; suggestions for establishing a library program; and implications of the Americans with Disabilities Act. (Contains 14 references.) (LRW)

This brief 3-page paper gives a broad outline of the type of qualifications needed for a librarian to become a library director. Four requirements that candidates should meet are suggested: (1) a work record involving both public and technical library services; (2) a second Master's degree or doctoral degree; (3) evidence of initiative as revealed…

Discusses the importance of educating library patrons about the library's finances and the impact of budget constraints and the escalating cost of serials on materials acquisition. Steps that can be taken in educating patrons by interpreting and publicizing financial information are suggested. (MES)

Proposes three methods to be used by database searchers in structuring online search sessions with the goal of minimizing the negative effects on interlibrary loan operations. Forms management, management of printed search results, and the instruction of patrons are discussed. (Author/EM)

This essay on the issues of management of technical services in the small library suggests that goals of the organization, and not size, are what differentiates large technical services departments from smaller ones. Discussion covers determining organizational goals, providing access to collections, bibliographic utilities, and resources…

This examination of collection development and bibliographic control in the small public library (small staff and modest resources) is concerned with three categories of library materials that can be identified as serials: (1) magazines; (2) reference books; (3) books in series that can circulate separately. (10 references) (EJS)

Suggests ways of improving productivity for public libraries faced with increased accountability, dwindling revenues, and continuing inflation. Techniques described include work simplification, work analysis, improved management, and employee motivation. (RAA)

Discusses creativity as an essential component of effective library management. Creative organizations are characterized as encouraging staff to take calculated risks and tolerating their failures; structuring work groups to maximize creativity; investing in staff development; providing adequate resources for programs and staff; and hiring highly…

Eleven articles discussing school library management highlight: (1) use of student assistants; (2) time management; (3) human resource management; (4) administrator-librarian cooperation; (5) an educational platform for librarians; (6) accepting a new assignment; (7) dividing tasks between two librarians; (8) automating circulation; (9) moving a…

Focuses on advantages and disadvantages of centralizing the administration of a bibliographic instruction program in the academic library reference department, noting objectives in administration of such a program; concerns to be addressed prior to deciding who, within organizational structure, administers program; and administration through…

Presents guidelines from the Reference and Adult Services Division relating to the needs of libraries that use fax and electronic document delivery systems in the interlibrary loan process. Highlights include equipment recommendations; uniform practices regarding equipment operation and administration; guidelines for borrowing and formatting; and…

This position paper addresses general topics to be considered when organizing library software collections. Tasks involved in organizing and cataloging educational software collections are discussed, including arrangement/classification; the type of catalog; descriptions of the software; the general materials designator; storage requirements; and…