Looks at work systems that draw on quality engineering and management concepts and use incentives. Discusses how some U.S. companies improve performance and maintain high quality. Suggests that the federal government strategy should include measures to support change in production processes and promote efficient factors of production. (JOW)

This book addresses the need for change in the ways businesses are conducted in order to respond to increased global competition and describes the forms change has taken in many businesses. The first part of the book introduces the need for change and describes some change strategies that businesses have adopted. Part II considers the alternative…