Discusses the backgrounds and qualifications appropriate for a library personnel administrator, including (1) a master's degree in library science; (2) library work experience; (3) additional training in administration, personnel management, organizational development, and psychology; and (4) personal attributes such as good communication skills,…

This discussion of potential uses of mediation as a management and communication tool focuses on the library setting. The nature of conflict is considered, and the concept, basic principles, and applications of mediation as a form of conflict resolution are presented. The four steps in the mediation process are then described: (1) Introduction,…

This discussion of the role of the public library youth services manager emphasizes the importance of personnel management skills, and notes the need for attention to personnel management in library education. (10 references) (MES)

Discusses corrective action and employee discipline in library management, covering: (1) factors affecting the library manager's right to discipline; (2) employee orientation and training; (3) employee performance measurement; (4) corrective strategies; (5) termination as an option; (6) the importance of fairness; and (7) positive results of…

This examination of the nature of communication between public library youth services managers and upper management stresses the need for middle managers to develop upward communication skills. Parallels are drawn with such games as "Risk,""Clue," and "Cat's Cradle," and 13 references are listed. (MES)

If the youth services department is to receive its fair share of staff, equipment, respect, and funding, the youth services librarian must learn to express needs to the library director in terms of statistics, goals and objectives, and budget. (MES)

This article analyzes characteristics of competition and cooperation, identifies associated benefits and risks, and examines ways in which each strategy can be used by library managers as part of a flexible communication style. Considerations in choosing a communication strategy are noted. Thirty-three references are cited. (EJS)

Describes the responsibilities and recommended qualifications of a youth services department head. The importance of attention to statistics and library policy is emphasized. (MES)

Summarizes the three main characteristics of Japanese management style and discusses its applicability to academic library management in the United States. Responses from 10 readers of advance copies of the article are included. (6 references) (MES)

Reports the results of a survey that asked library administrators who had demonstrated intrapreneurial behavior to describe themselves as entrepreneurs. The results are presented as profiles of behavioral characteristics and views shared by these individuals. (CLB)

Discusses aspects of a good system for library employee performance appraisal, stressing the importance of treating workers as adults and making the appraisal process a two-way exchange. The role of the line supervisor and how to deal with poor performance are also addressed. (MES)

Discusses four themes related to resolving difficulties in library personnel evaluation: (1) the importance of clearly defining performance evaluation and its goals; (2) negotiation theory for dealing with negative results of personnel evaluation; (3) development of a perspective on conflict management; and (4) assertiveness as a foundation for…

This brief 3-page paper gives a broad outline of the type of qualifications needed for a librarian to become a library director. Four requirements that candidates should meet are suggested: (1) a work record involving both public and technical library services; (2) a second Master's degree or doctoral degree; (3) evidence of initiative as revealed…

This report contains the major recommendations of the Library of Congress (LC) Management and Planning (MAP) committee. The mission and values statement developed by the MAP Committee for LC precedes the main body of the report. The first of two major sections of the report includes recommendations organized into chapters according to the five…

Presents a model which merges the concepts of entrepreneurship with those of strategic planning to create a library management system. Each step of the process, including needs assessment and policy formation, strategy choice and implementation, and evaluation, is described in detail. (CLB)