Conducting satisfaction assessment is a way to show students that the institution cares about their perceptions and their educational experience, but an even more significant way that an institution can show that it cares is by actively responding to student-identified issues. Once data have been collected, actively reviewed, and shared throughout the campus, then initiatives can be identified to respond to student concerns. This report shares results and insights from hundreds of thousands of students at four-year and two-year institutions, showing national trends in student satisfaction and key areas of the student experience. This year's report examines the satisfaction levels of students within demographic subpopulations, with a focus on class levels. Understanding the experiences of students based on who they are, how they are experiencing the institution, where they are on their educational journey, and what their area of focus is can be insightful for an institution, as well as on the national level. The data in this report reflect the responses from students who completed the Ruffalo Noel Levitz (RNL) Student Satisfaction Inventory (SSI) at community colleges, four-year public, and four-year private institutions along with graduate and undergraduate students who completed the RNL Adult Student Priorities Survey (ASPS) and the RNL Priorities Survey for Online Learners (PSOL). The data points that are included for the subpopulation analysis are: (1) overall student satisfaction and likelihood to enroll data; (2) breakdowns for students at community colleges, four-year private institutions, and four-year public institutions, as well as online and adult students; (3) satisfaction level changes for students as they progress each year; (4) factors in the decision to enroll in college; and (5) satisfaction levels for key areas of the student experience such as financial aid, quality of instruction, satisfaction with faculty, and the overall institutional experience.