This document serves as a "talking paper" for the Consultation Task Force for Library Space Standards. The current required formulae for planning library and learning resource facilities for community colleges in California are found in the California Code of Regulations (CCR), Title 5, Section 57030, "Library Space." This…

The diagnostic instrument SERVQUAL has been developed to measure customer expectations and perceptions of service. This article describes a study that investigated how applicable SERVQUAL is to academic libraries and how influential the study's findings might be in changing concepts of the management of academic library services. Two SERVQUAL…

The data in this report is drawn from the 1994 public library annual report and represents a snapshot of certain conditions that existed in Wisconsin public libraries at the end of 1993. Trustees and staff can use this data to identify an appropriate peer group and select a service target based on activities reported by that group. This companion…

This publication reports on research conducted to follow up on a 1997 survey of public libraries and the Internet, co-sponsored by the National Commission on Libraries and Information Science and the American Library Association. The 1998 survey is based on a sample of 2,500 of the nation's 15,718 public library outlets. The survey found that…

Quantitative output measures for municipal and county public library services in Wisconsin provide points of reference for libraries to analyze their needs and establish primary service goals based on unique community-targeted services. Traditional input measures are also furnished, which produce various recommended targets, based on the size of…

This collection of statistical data on school library media programs for 1997-98 is designed to assist local education agencies (LEAs) in examining their library media collections and staff according to the recommendations in "Standards for School Library Media Programs in Maryland." Tables present the following data by public school LEA…

This report presents a systematic review of the literacy services of the Vancouver Public Library (British Columbia), both to determine if those activities met the needs and expectations of local adult learners and to see if those activities compared favorably with general standards and with other libraries' literacy services. Data was collected…

This annual report of public library services is part of "The Upgrade Process," a tool for Utah's public librarians and library trustees to use as they work to improve the quality and effectiveness of public library service. The process has three major components: public library service standards; a flexible planning process for public…

This compilation of statistical data on school library media programs is designed to assist local educational agencies in examining their library media collections and staff according to the recommendations in the Standards for School Library Media Programs in Maryland. Arranged alphabetically by local education agencies and schools, data are…

This compilation of statistical data on school library media programs is designed to assist local educational agencies in examining their library media collections and staff according to the recommendations in the Standards for School Library Media Programs in Maryland. Arranged alphabetically by local education agencies and schools, data are…

This compilation of statistical data on school library media programs is designed to assist local educational agencies in examining their library media collections and staff according to the recommendations in the Standards for School Library Media Programs in Maryland. Arranged alphabetically by local education agencies and schools, data are…