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Download full textFerndale Library Board, MI. – 1998
This report presents the methodology and results of a patron use and satisfaction survey conducted during four one-week periods in 1997-98 at the Ferndale Public Library (Michigan). Survey questions focused on patron self-description, library use, and resource evaluation. In all, 1,424 surveys were distributed and 1,222 returned for a response…
Descriptors: Access to Information, Interviews, Library Materials, Library Personnel
