Based on observations of hundreds of school-age child care programs across the nation and conversations with parents, children, and professionals in school-age care, this videotape and viewers' guide is intended to help parents, caregivers, and interested citizens to develop quality school-age programs in their communities. The materials are intended for use in workshop-type settings to provide a framework for answering questions, generating creative ideas, and solving problems in developing a school-age care program. The videotape opens with a series of scenes from several school-age programs, showing quality environments. It then introduces and illustrates the four keys to quality in school-age care: (1) planning with school-age children in mind; (2) organizing for diversity and choice; (3) viewing parents as partners with programs; and (4) collaborating with others who can help. The viewers' guide for this videotape summarizes the videotape, then presents four training modules with exercises, based on the four keys to quality. The rest of the viewers' guide presents supplementary readings and worksheets of relevance to school-age programs on such topics as programming for older children, problem solving, and keeping parents informed. (HTH)