This information memorandum describes three federal laws which govern public access to federal records and the treatment of personally identifiable information by federal agencies or under federal programs. It is noted that these laws generally apply only to federal agencies in the executive branch of government. The first of four major sections…

In Illinois, local governments need to know how to comply with the Open Meetings Act and the Freedom of Information Act when using teleconferencing, electronic record keeping, and e-mail. Examines the application of existing provisions in these acts and outlines questions regarding electronic records and e-mail that can not be answered under…

This document contains Illinois Occupational Skill Standards for occupations in the Information Technology Operate Cluster (help desk support, computer maintenance and technical support technician, systems operator, application and computer support specialist, systems administrator, network administrator, and database administrator). The skill…

This document contains Illinois Occupational Skill Standards for occupations in the Information Technology Design and Build Cluster (technical writer, programmer, system analyst, network architect, application product architect, network engineer, and database administrator). The skill standards define what an individual should know and the…

The General Accounting Office examined the problem of attracting and retaining a high-quality information technology (IT) workforce in federal government agencies. The problem was traced to a longstanding lack of effective leadership and management and lack of a strategic approach to marshaling, managing, and maintaining the human capital needed…