InterCon provides services to health insurers of foreign tourists who travel to the United States and Canada. Management wants to implement a new information system that will deal with several operational problems, but it is having difficulty securing the capital resources to fund the system's development. After an initial failure, the chief…

Reinveting the Internet is not easy. Researchers working on a federally supported effort to design a replacement recently had to go back to the drawing board. They now think the best way to do it is to try several "best ways" instead of searching for just one--and to invite help from social scientists rather than just self-described computer…

Enterprise Resource Planning (ERP) systems can represent one of the largest investments of human and financial resources by a higher education institution. They also bring a significant process reengineering aspect to the institution and the associated implementation project through the integration of compiled industry best practices into the…

Previous studies examined student motivation and satisfaction in Internet-Supported Learning Environments (ISLE) in higher education but none provided a comprehensive analysis of significant methodological and theoretical issues. To contribute toward filling this knowledge gap and then to better inform instructional systems development, practice,…

Uninterrupted, high-bandwidth network connectivity is crucial for higher education. Colleges and universities increasingly adopt gigabit wireless solutions because of their fiber-equivalent performance, quick implementation, and significant return on investment. For just those reasons, Rush University Medical Center switched from free space optics…

As the oldest implementation of Web 2.0 technologies, blogs present an opportunity to understand how community college administrators are addressing two conundrums: conundrum of control and the conundrum of adaptability. These problems arise from the need of leaders to put organizational controls in place even as these controls limit the tool's…

During the last two decades, many higher education systems in the world have attempted to evaluate and improve the quality of education, research and services at the university and higher education level. Countries which have been successful in these attempts have initiated continuous evaluation and applied internal evaluation as a basis for…

The interoperability of educational systems, encouraged by the development of specifications, standards and tools related to the Semantic Web is limited to the exchange of information in domain and student models. High system interoperability requires that a common framework be defined that represents the functional essence of educational systems.…

Approved in 1999 by the Swiss Parliament, the Swiss Virtual Campus (SVC) project debuted in 2000 with the goal of promoting an information society in Switzerland. The University of Geneva has been actively involved with building the SVC and the European virtual campus e-LERU, a two-year project in which eight European countries partnered to…

Montana State University (MSU) Libraries (where the authors serve as web services librarian and digital initiatives librarian, respectively) is perhaps unique because it has no current periodicals room due to lack of space. As a result, finding current journals for research is difficult for its patrons, who do not always know how or where to…

This teaching case presents a systems development project useful for courses in object-oriented analysis and design. The case has a strong focus on the business, methodology, modeling and implementation aspects of systems development. The case is centered on a fictitious ambulance and emergency services company (Rescue911). The case describes that…

At Aalborg University (AAU) we are known to work with problem-based learning (PBL) in a particular way designated "The Aalborg PBL model." In PBL the focus is on participant control, knowledge sharing, collaboration among participants, which makes it interesting to consider the integration of social media in the learning that takes…

Systems analysis and design is a standard course offering within information systems programs and often an important lecture topic in Information Systems core courses. Given the persistent difficulty that organizations experience in implementing systems that meet their requirements, it is important to help students in these courses get a tangible…

Universities in Australia, like their counterparts abroad, are making available several different kinds of electronic information services for their student communities. University students need different types of information for the frequently entwined purposes of learning and living, and such information may be available from a variety of…

A recent Association to Advance Collegiate Schools of Business (2006) task force called for increased interaction between business schools and the business community to identify essential skill sets and help with the curriculum-management process. An information systems curriculum-assessment study solicited input from recent alumni working in the…