Discusses how to design effective user interfaces for computer-based training (CBT) programs. Four types of interfaces are described: presentation, including consistency; conversation, including feedback and flexibility; navigation; and explanation, including online help. A job aid for evaluating CBT interfaces is included. (Contains 13…

Description of the use of expert systems for training applications presents three case studies of expert systems that are currently in use: (1) CESA, used for government contracting; (2) TOPSCO, for training in telecommunications; and (3) EVIDENT, for law students learning admissibility of evidence. (13 references) (LRW)

Computer-based systems combining quantitative simulation with qualitative tutorial techniques provide learners with sophisticated individualized training. The teaching capabilities and operating procedures of Steamer, a simulated steam plant, are described. (Author/MBR)

Discussion of transactions in computer-based instruction for ill-structured and visual domains focuses on two transactions developed for meteorology training that provide the capability to interact with video and graphic images at a very detailed level. Potential applications for the transactions are suggested, and early evaluation reports are…

Presents seven principles for applying technology to training and development problems. Based on General Systems Theory (GST), these principles were developed to help with long-term decisions. Highlights include instructional systems development models; complexity in cultural systems; matching training materials to user characteristics; systems…

Examines expert system shells and the role a microcomputer-based expert system can play as an intelligent job aid. Characteristics of traditional and automated job aids techniques are described, and the role of instructional designers in developing expert systems within organizations is discussed. (Author/LRW)

Discusses why computer assisted instruction did not work in many classrooms, how older people have fought the new technology, and why implementation of computer technology as part of training has been slow. Also examines uses of the videodisc and microcomputer and the trainer's role. (CT)

This article uses the example of a single training course to show how to incorporate human factors into the interactive multimedia courseware development process. Three types of testing to identify human factors issues in courseware are discussed: usability testing, pilot testing, and field testing. (Author/LRW)

The first of two papers describes the rewriting of the DIALOG system software for DIALOG Version 2, and discusses both software and user interface issues. The second describes the development of Canadian produced scientific and technical databases and discusses issues concerning user training. (CLB)

Describes a hypermedia system, HSYS, that was developed by the Idaho National Engineering Laboratory to investigate human performance in technologically complex operational settings, i.e., nuclear power plants and offshore oil platforms. Three subsystems are explained: (1) a knowledge base; (2) an embedded training module; and (3) an advisory and…

Identifies and describes sublevels of novices using a database management package, clustering those whose interaction is effective, partially effective, and totally ineffective. Among assistance documentation, functional tree diagrams (FTDs) were more beneficial to partially effective users than traditional reference material. The results have…

Describes a project in England that enhanced distance learning by providing tutorial support using digitized voice and data transmission. The technical aspects of the microcomputer-based system that was developed are highlighted, including design strategy; hardware and software components; system interactions; and voice mail usage. (LRW)

Discussion of courseware evaluation for computer-based training (CBT) highlights the CITAR Computer Courseware Evaluation Model (CCEM), which was developed at the Center for Interactive Technology, Applications, and Research (CITAR) at the University of South Florida. Instructional and interactive characteristics of commercially available CBT…

Discussion of goal-based scenario (GBS) learning environments focuses on a training module designed to prepare consultants with new skills in managing clients, designing user-friendly graphical computer interfaces, and working in a client/server computing environment. Transforming the environment from teaching focused to learning focused is…

Discussion of the human-technology interface highlights computer technology in relation to the management of open and distance learning for adults. Examples from higher education and continuing education in Australia are presented, and design considerations for technology-based delivery systems for adults are suggested. (13 references) (LRW)