Generating, collecting, and analyzing building usage statistics can greatly increase the ability of an access services unit to meet the changing dynamic of patron needs in an academic library. By analyzing three different data points, the Access Services Unit in Malpass Library at Western Illinois University was able to determine the most…

The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…

In fall of 2011 the University at Buffalo Libraries circulation department undertook Six Sigma training for the purpose of overhauling its student scheduling process. The department was able to mitigate significant staffing budgetary reductions and resource reallocations and to overcome the unique challenges of scheduling student labor for a…

The purpose of this study was to explore the adaptive measures that academic libraries perform when implementing and operating a 24-hour schedule. Five in-depth interviews were conducted with current managerial-level librarians at 24-hour academic libraries. The exploratory interviews revealed similar measures for security, budgeting, employee…

Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing…

The former Associate Head of Access and Delivery Services of the North Carolina State University Libraries reports on successful use of matrix management techniques for the Circulation and Reserves unit of the department. Despite their having fallen out of favor in much of the management literature, matrix management principles are useful for…

At least since the early 1990s, academic libraries have been merging Circulation and various other related functions into a single department typically labeled "Access Services." In many cases, however, that merger has proven to be administrative rather than functional, with minimal integration of common workflows. This article describes…

Based on an analysis on the features and problems in the libraries of some newly-upgraded local undergraduate institutions, this article finally comes to a series of management countermeasures.

Public and employer perceptions of staff abilities and qualifications deployed in local studies collections may affect their status and influence and not least the funding the local studies facility may receive. The need to promote the service is also prompted by the growing use of local studies collections and the increasing importance of such…

A survey of academic libraries which were members of the Association of Research Libraries in 1983-84 studies the organizational patterns that exist for collection development. Findings reveal that, although a variety of patterns exist, the one outstanding development has been the upgrading of the unit responsible for collection development.…

This article reviews personnel administration techniques that have been used to establish work-load parameters, but offer no aid in subject deployment. A model which identifies elements that must be included in a consideration of work-load measurement and subject allocation for library collection development tasks is presented. Thirty-four…

Reviews the influences of organizational evolution and intentional change, library posture toward collection development, personnel management, and human perspectives on the establishment of an administrative framework for achieving collection development goals. (Author/EM)

Discussion of the changing environment and role of the school media specialist focuses on the adaptation of the Library of Congress classification, professional standards, staffing, the possibility of keeping school libraries open in the summer, the librarian as evaluator of material content rather than organizer, and school librarians as…

Describes the Research Libraries Group (RLG) conspectus for collection evaluation and how it is being used to foster cooperation among North American libraries. Discussion of the internal benefits includes library planning, collection policy formation, staffing allocation and training, funding allocation and requests, accreditation, faculty…