Examines four methods of service delivery in social work: case management, social support, self-help, and voluntarism. Considers methods in the context of present attitudes toward social programs. Argues that useful but modest service delivery methods are not substitutes for bold solutions to social problems. (Author/NB)

Describes the role of nongovernmental organizations (NGOs) in the political arena, as well as in development and public welfare roles. Traces the recent history of grassroots efforts to solve social problems in Latin America. NGOs can strengthen institution building and influence national policymaking. (KS)