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Heinen, Richard; Kerres, Michael; Scharnberg, Gianna; Blees, Ingo; Rittberger, Marc – Journal of Interactive Media in Education, 2016
The paper describes the concept of a federated ecosystem for Open Educational Resources (OER) in the German education system. Here, a variety of OER repositories (ROER) (MuuĆ-Merholz & Schaumburg, 2014) and reference platforms have been established in the recent past. In order to develop this ecosystem, not only are metadata standards…
Descriptors: Reference Services, Educational Resources, Open Source Technology, Metadata
Liu, Guoying – Program: Electronic Library and Information Systems, 2011
Purpose: The purpose of this article is to provide a comprehensive literature review on the utilisation of intelligent agent technology in the library environment. Design/methodology/approach: Research papers since 1990 on the use of various intelligent agent technologies in libraries are divided into two main application areas: digital library…
Descriptors: Electronic Libraries, Information Retrieval, Library Services, Computer Interfaces
Power, June L. – Journal of Access Services, 2012
It's been well documented in a number of articles regarding the contemporary library patron that with the rise in mobile computing and smart phone technology, patrons are looking for fast and easy service from whichever technological avenue they are using to access library services. Libraries are responding with increasing numbers of online…
Descriptors: Libraries, Library Services, Users (Information), Synchronous Communication
Lewis, Barbara; Griffin, Melanie – Journal of Electronic Resources Librarianship, 2011
Librarians have long struggled to find user-friendly mediums to provide meaningful information to patrons using bibliographies, pathfinders, and subject guides with varying degrees of success. Content management systems, such as Springshare's LibGuides, have recently been developed to facilitate the creation of online subject guides. Special…
Descriptors: Librarians, Users (Information), Bibliographies, Databases
Head, Allison J. – Online, 1998
Discusses interface agents and online help systems, focusing on Microsoft's animated office assistants. Highlights include intermediaries such as librarians in off-line reference problems; user complaints about online help systems; navigation problems; evaluation of the online office assistants; and categories of user queries to online help…
Descriptors: Computer Interfaces, Evaluation Methods, Librarians, Navigation (Information Systems)
Proceedings of the ASIST Annual Meeting, 2003
Twenty-three posters address topics including access to information; metadata; personal information management; scholarly information communication; online resources; content analysis; interfaces; Web queries; information evaluation; informatics; information needs; search effectiveness; digital libraries; diversity; automated indexing; e-commerce;…
Descriptors: Access to Information, Computer Interfaces, Computer Software Development, Electronic Libraries
Casado, Margaret – Computers in Libraries, 2001
Discusses library services at the University of Tennessee to reach off-campus and distance education students. Topics include online research; email; library instruction for faculty and students; Web interfaces; fax; telephone service; chat technology; the library's Web page; virtual classrooms; library links from a course management system; and…
Descriptors: Academic Libraries, Computer Interfaces, Distance Education, Electronic Mail
Chepesiuk, Ron – American Libraries, 1997
Describes the Online Computer Library Center (OCLC) efforts in China, Germany, Canada, Scotland, Jamaica and Brazil. Discusses FirstSearch, an end-user reference service, and WorldCat, a bibliographic database. Highlights international projects developing increased OCLC online availability, database loading software, CD-ROM cataloging,…
Descriptors: Bibliographies, Cataloging, Chinese, Computer Interfaces
Proceedings of the ASIST Annual Meeting, 2003
Forty-six panels address topics including women in information science; users and usability; information studies; reference services; information policies; standards; interface design; information retrieval; information networks; metadata; shared access; e-commerce in libraries; knowledge organization; information science theories; digitization;…
Descriptors: Computer Interfaces, Electronic Libraries, Information Management, Information Networks
Peer reviewedKibbee, Jo; Ward, David; Ma, Wei – Reference Services Review, 2002
Describes a pilot project at the University of Illinois at Urbana-Champaign reference and undergraduate libraries to test the feasibility of offering real-time online reference service via their Web site. Discusses software selection, policies and procedures, promotion and marketing, user interface, training and staffing, data collection, and…
Descriptors: Academic Libraries, Computer Interfaces, Computer Software Selection, Data Collection

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