Despite enduring and unacceptable disparities in health outcomes for Aboriginal and Torres Strait Islander Australians as well as people living in rural and remote locations, evidence indicates that health services are not routinely evaluated. This article describes an exploration of a context where evaluators and community partners have achieved…

The authors explore the disconnect between espoused and enacted values in assurance of learning activities--assessment is said to be encouraged, valued, and rewarded--but is it? The data from an analysis of 200 pages of the contractual rules (bylaws) for reappointment, tenure, and promotion at Central Michigan University demonstrate little…

The aim of this study is to evaluate the new regulations and current practices in terms of how they apply--to the selection, training and instatement of school administrators in Turkey. The successful implementation of Turkish National Development Plans is closely related to the knowledge and skills of managers working at various levels in every…

Purpose/Objectives: The purpose of this study was to determine how school districts have implemented food safety programs based on HACCP principles. Specific objectives included: (1) Evaluate how schools are implementing components of food safety programs; and (2) Determine foodservice employees food-handling practices related to food safety.…

Case studies about managing evaluation are examined for perspectives on expertise in managing evaluation. There are lessons on a geography of managing, managing as organizational work, the notions of "competency" and "expertise," and managing evaluation as professional work. Dreyfus and Dreyfus (2004) offer a framework for an introductory…

No textbook that an aspiring principal encounters in preparing for the role of school leader discusses what steps to follow when a member--or members--of the school staff challenge standards of professional judgment and moral rectitude. Instead, the most reliable guide at the principal's disposal may be the "moral compass" upon which the…

Depth, resonance, and shadow are added to how the expertise of managing evaluation could be grasped and understood. Returning to the notion of "competency" (Stevahn, King, Ghere, & Minnema, 2005), this is contrasted more deeply with Dreyfus and Dreyfus's (2004) conception of expert and to its use in nursing by Benner (2004; Benner, Tanner, &…

In this paper, we look at the University of Crete experience to integrate the concept of sustainable development across all its operations. Through a review of current sustainability practices of universities worldwide, this paper has identified a number of principles for developing a sustainable university. These principles are then used as a…

This chapter describes the author's experience and insights as the chief of evaluation for public diplomacy at the U.S. Department of State, and as a consultant assisting federal agencies in a multitude of evaluation activities relating what helps and hinders internal evaluation functions. The article discusses the challenges faced by the internal…

Here the essentials of the expertise of managing are presented as orientation toward (ethos, stance, and gaze), knowledge about, and knowledge how-to ("know-how"). These are grounded to specific content, summarized, and then connected to a typology of managing evaluation. The orienting questions for the field are reviewed to reveal what it means…

The chapter explores critical roles of internal evaluators in contemporary organizational settings. The need is highlighted for an expanded, reconfigured, unorthodox set of roles and styles of work to meet the needs of the emerging learning organizations effectively. A discussion of major categories of internal evaluator roles emerged from the…

Ethical concerns are rising in the business world. With this in mind, training and performance improvement practitioners, especially during evaluation projects, should be aware of principles and codes of ethics, and their behaviors and decisions should reflect the standards recognized by members of the professional society. A study was conducted…

The author analyzes the growth and nature of internal evaluation from the 1960s to the present and suggests that internal evaluation has been on the increase because of its perceived importance. Although the 1960s were characterized by a rich intellectual development of evaluation theory and practice, the fiscal conservatism of the 1980s ushered…

From the 1980s to the present, educational accountability in the United States has grown dramatically. Such accountability in U.S. school districts, although driven primarily by external demands, has internal manifestations as well. The chapter traces the historical development of internal evaluation in American school districts, then highlights…

Donald W. Compton, the first director of evaluation services at the National Home Office (Atlanta) of the American Cancer Society, tells the story of building the unit in conditions of high demand and a limited budget. Along the way, evaluation was brought to regional divisions and to local offices in part as a response to United Way and to his…