Provides a conceptual framework for categorizing variables and elements used in evaluating customized training programs and for the maintenance of records demonstrating the accountability of the programs. Suggests a model based on variables associated with the educational context, processes used to fill client needs, and outcomes of the program.…

Reports on a study conducted by the Two-Year College Development Center to evaluate contract courses delivered by New York community colleges. Discusses findings related to the effectiveness of contract courses, implications of training opportunities, perceived value of training, and employer recommendations. (DMM)