Investigates the capability of three library automated systems to generate some of the datasets necessary to form the ISO (International Standards Organization) standard on performance measurement within libraries, based on research in Liverpool John Moores University (United Kingdom). Concludes that the systems are weak in generating the…

Discusses the value of statistics in public library administration and recent efforts by the federal government and the Public Library Association (PLA) to gather public library statistics. PLA's Public Library Data Service (PLDS) Statistical Report '88 and planned online availability are described. An inset shows data on salaries for beginning…

Discusses measurement and evaluation as ways to justify reference work to users and library administration. A trivia contest is cited as a way to achieve public recognition, and measuring use of reference materials rather than the number of reference questions is recommended. User surveys and other measures of reference activity and value are also…

Reviews attempts by Library of Congress in the 1940s to resolve the cataloging crisis that preceded changes in cataloging rules in the 1950s and 1960s. Recommendations of an unpublished report on reorganization, simplified cataloging, cooperative cataloging, personnel policy, and cost analysis changes are examined, and results of implementation…

Discusses the increase in circulation over the past seven years at the Queens Borough Public Library. Improvements in collections, promotion, and services responsible for this increase are examined, and circulation data are presented in graphs. (MES)

A survey was conducted to investigate public library directors' use of the Federal-State Cooperative System for Public Library Data and the Public Library Data Service reports. This article highlights the uses directors made of statistics and the aspects of statistics that they found particularly useful. (Contains 51 references.) (Author/AEF)

Discusses action research and its implications for library media centers; measurement and study; and steps in the action research process: clarify research need and define research problem, plan research to provide relevant data, collect and organize, analyze and interpret, report to relevant audiences, and integrate the results into library media…

Discusses areas needing revision in the manual "Output Measures for Public Libraries," i.e., measurement objectives, research skills of output measures users, management versus research contexts, relating inputs to outputs, problems in data collection, user versus library performance, sample sizes, interpretation of output measure…

Discussion of the use of Total Quality Management (TQM) in higher education and academic libraries focuses on the identification, collection, and use of reliable data. Methods for measuring quality, including benchmarking, are described; performance measures are considered; and benchmarking techniques are examined. (11 references) (MES)

Proposes ways in which computerized data available in public libraries can be organized and used for management decision making. Experiences in the Indianapolis-Marion County Public Library system and the Monroe County (Indiana) Public Library system are described, and use of the data for preparing materials acquisition budgets is discussed. (36…

Discusses sampling of circulation data as a technique for library media program management. Highlights include random and purposive sampling techniques; studies of circulation samples; factors affecting circulation patterns; guidelines for sampling circulation statistics over shorter time periods; and an example using statistics gathered from an…

Thirty-six libraries participated in a pilot project in which OCLC interlibrary loan (ILL) transaction data for borrowing and lending activity were reviewed. Data analysis and follow-up survey results supported the hypothesis that the Association of Southern Research Libraries directors would accept terms of ILL reciprocity that were based on…

Reports on output measures that can give children's librarians additional information to better control collections and make better selection and weeding decisions. Statistical comparisons utilizing circulation data (comparing circulation year to year, circulation to patrons served, circulation to number of materials owned) and availability of…

This study counted managers of academic, public, and special libraries to determine the number of managers by gender. Findings indicate male managers outnumber females in large public libraries and large/medium-large academic libraries; however, the overall numbers give females a three-to-one advantage in management. (AEF)

Describes a study that examined the impact of federated library systems on member library services, resources, and operations in Pennsylvania. The discussion includes a rationale for the research methodology used, and comments on the absence of reliable library statistics and published reports as a basis for comparison with pre-systems situations.…