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Peer reviewedJones, Dixie A. – Reference Librarian, 1997
Discusses the benefits of creating a collegial environment for library reference staff, highlighting application of the "Golden Rule," supervisor's role, policies and procedures, barriers to success (lack of communication, competitiveness, conflict, dictatorial supervisors, envy, burnout, lack of reward), collegial education and…
Descriptors: Burnout, Collegiality, Communication Problems, Competition
