Discusses the increase in circulation over the past seven years at the Queens Borough Public Library. Improvements in collections, promotion, and services responsible for this increase are examined, and circulation data are presented in graphs. (MES)

Discusses how collection-development librarians can customize their workstations by building a Web page to cover public service and outreach efforts to constituencies, links to tools to enable selectors to use the Web and work more efficiently, and selection of Web resources. Describes Web sites in the three categories of communication with…

Discusses reasons for home schooling and suggests ways that libraries can respond to home schoolers. Concerns about academic performance and socialization of home-schooled children are also discussed, and library services are suggested. Such services include community outreach programs, tours, sponsoring workshops, and collection development…

Discusses how libraries can prepare for today's users in light of increasing technology demands on collections and on users' expectations. Topics include reading habits and literacy; collection diversity; financial support; technology versus more traditional services; marketing strategies, including outreach programs; and considering users as…

Presents guidelines for establishing and maintaining Young Adult services in the library. Discusses identifying the needs of young adults; developing the collection; marketing; programming; school outreach; networking; community visits and raising community awareness; popular culture; staff support and training; and professional associations and…

Presents ways libraries can provide services for refugees. Discusses identifying needs, distributing orientation guides, and collecting foreign-language literature. Libraries can raise awareness through collection development, exhibits, lectures series, locating teaching resources, and creating Web sites. Examples of different patrons include…

Discusses learning disabilities and describes services that have been developed in public libraries to help patrons with learning disabilities. Topics include collection development; assistive technology; outreach programs; staff development; and sources of help and information. (LRW)

Discusses problems faced by innercity libraries and describes programs at a Cleveland Public Library branch that help make the library an integral part of the community. Topics addressed include a new immigrant population; developing a Spanish language collection; attracting children and adolescents; discipline and safety; and working with the…

Discussion of the projected growth in ethnic and racial minority groups focuses on diversity in libraries and suggests strategies for assessing current library practices and planning for the future. Topics addressed include leadership, including goals, objectives, and policies; staff development; and program development, including outreach…

Explores the continuing role of the public library in society, discussing the mission of the library (highlights the Chicago Public Library's new mission statement), funding collections and buildings, technology, capital improvements, challenges to intellectual freedom, librarian education, library outreach, and private-sector partnerships. (PEN)

Several brief articles examine how library and information workers in Australia, along with community historians, are meeting the challenge of finding, cataloging, preserving, and communicating local history to their clients and the world beyond. Describes cooperative initiatives by state, local, and regional libraries; discusses how technology…

Describes how the Linda Vista branch of the San Diego Public Library (California) developed services for three Asian American constituencies--Vietnamese, Lao, and Hmong. Topics addressed include bilingual library assistants; getting to know the community; coalitions with business and religious leaders; special programming; and collection…

Describes the "Jump Start" program, developed with Library Services and Technology Act funds and designed to provide more pre-school services to children in a poor community in Chicago. Discusses the project plan; workshops for area child care providers and future workers in the field; collection development; outreach to educational institutions;…

Describes Alpha Ontario, an adult literacy center located in Toronto. Highlights include a historical background; collection development; adult basic education; marginalized or minority groups within the literacy movement; cataloging issues, including subject headings, classification, and language; public services, including outreach programs and…