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Benjamin, Lehn M. – American Journal of Evaluation, 2012
Why do we continue to see evidence that nonprofit staff feel like outcome measurement is missing important aspects of their work? Based on an analysis of over 1,000 pages of material in 10 outcome measurement guides and a focused literature review of frontline work in three types of nonprofit organizations, this article shows that existing outcome…
Descriptors: Program Effectiveness, Nonprofit Organizations, Human Services, Community Development