The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

Presents the roles of the federal government, business, professional organizations, state and local governments and the "information entrepreneur" in advancing the state-of-the-art in social service systems applications. Federal government will continue to act as catalyst for systems development but information entrepreneurs and others will play…

Reviews the basic decisions states must make when implementing State Children's Health Insurance Program (CHIP) programs and reports on the decisions states participating in this federal program have made, as reflected in the plans they submitted to the Health Care Financing Administration. Sources of information about the program are included.…

The case for an in-depth evaluation of many federal education programs is argued, particularly those providing site-specific information capable of informing program improvement. The reauthorization of the Office of Educational Research and Improvement (OERI) offers an opportunity for the U.S. Department of Education to play a leadership role in…

The staff of the Center for the Future of Children analyzes policies to make the U.S. health care system more responsive to the needs of children and pregnant women focusing on (1) efficiency; (2) access; and (3) affordability. Recommendations are made in each of these areas. (SLD)