The school environment presents significant challenges for teachers as first responders to children who experience psychological turmoil during traumatic events. As these challenges emanate, the need for effective Psychological First Aid (PFA) becomes crucial to lessen the short and long-term impact of trauma on both the learners and these…

Even before the COVID-19 pandemic, student well-being was highlighted as an important public health issue. The study aims to gain insights into the exact factors that bachelor and master students from engineering fields at Delft University of Technology are impacted by. Multiple interviews were performed to identify the key areas of impact and…

There are many rewards associated with teaching in public schools, but there are also several challenges such as understaffing, limited resources, overcrowded classrooms, and underpaid employees. All of these issues combined often lead to burnout and mental health concerns among public school teachers, particularly those in urban settings. Since…

In early March 2020, the COVID-19 pandemic changed the situation of thousands of higher education institutions around the world. The spreading virus not only imposed remote education, but it also brought tremendous changes in university management. The introduction of new educational and administrative solutions was a huge logistical and financial…

Purpose: The paper posits that the enforced work from home (WFH) arrangement due to COVID-19 provides a unique setting for the study of trust in changing contexts. The purpose of this study, therefore, is to examine to what extent COVID-19 WFH changed trust relationships among remote employees, their managers and organisations and how this has…

The COVID-19 pandemic has been the source of large-scale disruption to the work practices of university staff, across the UK and globally. This article reports the experiences of n = 4731 professional services staff (PSS) working in UK universities and their experiences of pandemic-related work disruption. It specifically focuses on a transition…

Shortages of school counselors and other school mental health providers have presented ongoing concerns about meeting the mental health needs of students before, during, and following the COVID-19 global pandemic. During school closure due to COVID-19, school mental health professionals faced a variety of new challenges and stressors, presenting…

Like many services globally, the sudden work-from-home mandate due to the COVID-19 pandemic in 2020 disrupted research at Canadian post-secondary and affiliated organizations. Research administration professionals, who are an integral part of the research enterprise at these organizations, and who support and manage research activities were no…

Two years after the onset of the COVID-19 health pandemic, electronic resources librarians are assessing how the work in their libraries has changed and determining if certain modifications made to services and workflow processes are, in fact, transformational. The authors detail how service changes and telework during the pandemic affected…

This paper explores the learning and labour of academics during the beginnings of the novel coronavirus outbreak in 2020. Our photo-based research project surveyed academics about their experiences, and makes visible the impact, of the changing built and virtual environments, on academics' practices, relationships and identities. We theorise these…

Working from home as a preventive measure against the spread of COVID-19 has extensively impacted the mental health of academics worldwide. Interviewing 73 Indonesian academics who are also mothers, the current article investigates key impacts of mental distress among them during enforced remote working in the country, and how they encountered…

This paper seeks to investigate how, in the face of the COVID-19 pandemic, the work proposals directed by the government unfolded in the pedagogical practices of basic education teachers in Paraná/Brazil in emergency remote teaching. For that, the case study was used as a method, with a quantitative and qualitative analysis of the data. The…

The impact of the current COVID-19 pandemic on universities has been seismic. The requirement to pivot suddenly to remote working has required the development of contingency curriculums, socially distanced campuses and an increased demand for online learning. This paper sets out to capture the emergent working practices and experiences of a group…

Objectives: Using the lens of the virtual workplace model, the current basic qualitative study examined how COVID-19 self-isolation affected both online and land-based faculty (working online as an emergency due to COVID-19) workspaces and work processes. Method: A total of 20 online and six land-based faculty completed e-mail interviews both one…

During the 2020 period of the COVID-19 pandemic, higher education delivery changed drastically. Using document analysis and interviews with staff and students, in this article I address how the practice of financial aid changed during the COVID-19 pandemic. Staff reported that these changes created problems with technology and radically increased…