In December 2012, the University of Saskatchewan Library's University Archives and Special Collections acquired the complete image collection of Courtney Milne, a professional photographer whose worked encompassed documentary, abstract and fine art photographs. From acquisition to digital curation, the authors identify, outline, and discuss the…

The purpose of this study was to understand the organizational level decision factors in technology adoption in the context of digital libraries. A qualitative case study approach was used to investigate the adoption of a specific technology, XML-based Web services, in digital libraries. Rogers' diffusion of innovations and Wenger's communities of…

University College Dublin became the first library in the Republic of Ireland to trial patron-driven acquisition (PDA) as a collection development tool in 2013. A total of 42% of UCD Library's book budget was allocated to the project, which included both electronic and print books. This article describes the twelve month project from the tender…

The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…

This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…

Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing…

Provides background and context for the issue of outsourcing. Illustrates the practice as it exists in libraries. Offers a model for analyzing outsourcing alternatives and a scenario for testing the model, and suggests alternate approaches for management. (Contains 52 references.) (AEF)

Explores what the library profession can learn from indigenous peoples. Highlights include cooperation, decision making, improving management, using workplace stories to provide reinforcement for success, generosity in service principles, patience, developing information networks, and diversity. (AEF)

Discusses the processes involved in migrating a library's automation system. Highlights include getting information from vendor demonstrations, setting up an evaluation database to analyze RFPs (requests for proposals), making a spreadsheet that compares costs of packages, making recommendations once the data are analyzed, and implementation…

Identifies some of the significant changes underway within and outside libraries and analyzes their potential impact on research libraries. Explores issues important to serials managers. Discusses strategies for data gathering to support management decisions and outlines unresolved questions that await future developments or require additional…

The eLib-funded FIDDO (Focused Investigation of Document Delivery Options) project provides library managers/others with information to support policy decisions. Senior libraries were interviewed about the future of document delivery and interviews were analyzed with the support of NUD*IST (Nonnumerical Unstructured Data by Indexing, Searching and…

Reviews previously proposed schemes of classical rationality in book selection, describes new approaches to rational choice behavior, and presents a model of book selection based on bounded rationality in a garbage can decision process. The role of tacit knowledge and symbolic content in the selection process are also discussed. (102 references)…

Discusses the need for the preservation of both print and non-print library materials. Issues raised include problems of photocopying; deciding what to discard and weed out of collections; special considerations for children's books; jobs for preservation librarians; and the need for good judgment in making preservation decisions. (LRW)

Discusses collection development policy as means to express and systematize guidelines for collection building that fulfill three basic functions: the referential, the generative, the rhetorical. Division of policy into subject categories, and use of "collection levels" to rank the collection and collecting effort for each subject are…

Describes the use of the "Science Citation Index" in deciding whether to keep older basic science books that have failed to meet other criteria for collection retention. It is concluded that manual searching of the indexes proved feasible and reliable, while the lack of book titles on the online version reduced reliability of weeding…