In the academic libraries' efforts to support digital humanities and social science, GIS service plays an important role. However, there is no general service model existing about how libraries can develop GIS services to best engage with digital humanities and social science. In this study, we adopted the action research method to develop and…

Generating, collecting, and analyzing building usage statistics can greatly increase the ability of an access services unit to meet the changing dynamic of patron needs in an academic library. By analyzing three different data points, the Access Services Unit in Malpass Library at Western Illinois University was able to determine the most…

This article presents a qualitative evaluation methodology of academic departments for library organizational learning and library enhancement planning. This evaluation used campus units' academic program review reports as a data source and employed collaborative content analysis by library liaisons to extract departmental strengths, weaknesses,…

The authors compared Web usability definitions, collected from library professionals at academic institutions of the Association of Research Libraries (ARL) through online surveys in 2007 and 2012, to determine whether library practitioners' perspectives had altered as information technologies evolved during this time. The authors applied three…

Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…

Tufts University Hirsh Health Sciences Library created a Facebook page and a corresponding managing committee in March 2010. Facebook Page Insights data collected from the library's Facebook page were statistically analyzed to investigate patterns of user engagement. The committee hoped to improve posting practices and increase user engagement…

The University of Westminster began collecting and analyzing vendor usage reports since starting their e-book collections in 2004. They have used the results both to monitor the use of the collections and to calculate basic cost-per-use metrics that have informed decisions on whether to renew particular resources. In 2008, they sought to extend…

Applies the cognitive system engineering approach to investigate human-work interaction at a corporate setting. Reports preliminary analysis of data collected from diary analysis and interview of 20 subjects. Results identify three dimensions for each of four interactive activities involved in human-work interaction and their relationships.…

Examines data from the National Center for Educational Statistics to determine whether networking and resource-sharing activities of public libraries have increased libraries' use of Interlibrary Loan (ILL). Results suggest that libraries have significantly increased their borrowing through ILL in recent years. Two tables provide loan statistics.…

Describes a new analytical tool, data envelope analysis (DEA) model, which can provide better understanding of the efficiency of academic research libraries. Reports the results of a study using 1994-1995 Association of Research Libraries statistics together with expert judgments, in terms of constraints, to make the model more applicable to the…

Discussion of collection analysis in school libraries focuses on the kinds of data used and how to use library automation software to collect the data. Describes the use of Microsoft Excel and its chart-making capabilities to enhance the presentation of the analysis and suggests ways to use collection analysis output. (LRW)

On-campus networked personal computer (PC) usage at La Trobe University Library was surveyed during September 2005. The survey's objectives were to confirm peak usage times, to measure some of the relevant parameters of online PC usage, and to determine the effect that 24 new networked PCs had on service quality. The survey found that clients…

Describes the conspectus collection evaluation process and its utility to smaller libraries, as demonstrated by the Library and Information Resources for the Northwest project. The discussion includes the costs of this method in staff time, the value of a completed conspectus, and problems with the methodology. (13 notes with references) (CLB)

Storage and financial considerations prompted a reshelving study of 300 scientific review titles which found that about half of all titles at Pennsylvania State University were used at least once and that periodicals were used more often than monograph series. As a result, periodical titles were incorporated into the journal collection and series…

Describes a methodology which analyzes courses described in university catalogs in order to produce a database used in the compilation of a collection development policy statement. Each step of the analysis is described, and tables are used to track sample data through the entire process. (CLB)