The article strives to contribute to the growing field of conflict resolution by analyzing contrasting cross-cultural perceptions through insights from multiple areas to resolve intercultural conflicts and disputes. Western-centric mediation techniques are dissected in juxtaposition to indigenous methodologies in degrees of (1) substantiality and…

To gain an in-depth understanding of the causes of the often implicit misunderstandings between Western supervisors and their Chinese doctoral students, we examined my lived experiences as a Chinese international doctoral student under the supervision of my Australian supervisors. Our data revealed how misunderstandings arose and evolved from…

The purpose of this paper is to discuss the causes and management of school related conflict. The review of relevant literature shows that conflict is an essential and unavoidable human phenomenon because where there is human interaction, there is a likelihood of personal likes and dislikes. These agreements and disagreements among individuals and…

Regretted messages provide speakers an opportunity to learn. Whether learning occurs should depend upon how the incident is processed. This study had two objectives: (a) to determine how the goal a message conflicts with and seriousness influence the emotion(s) evoked; and (b) to determine which variables predict adoption of learning-oriented,…

A psychoeducational model for improving couple communication is proposed. An important goal in couples counseling is to assist couples in resolving communication conflicts. The proposed communication model helps to establish a therapeutic environment that encourages insight, therapeutic alliance formation, catharsis, self-disclosure, symptom…

Using a network theory of emotion, the role of the evocation of emotion in emotionally focused marital therapy to create intimacy and facilitate conflict resolution is discussed. Accessing underlying primary emotional responses in partners makes available adaptive action tendencies which promote problem solving and helps change self- and…

Instead of avoiding, eliminating, or managing interpersonal conflict, school leaders should explore its transformational uses. A Consensual, no-conflict approach to decision making is impossible. Conflict can serve transformational purposes by helping to organize motives; broadening, strengthening, and clarifying values; and detecting and…

Conflict situations in high school were observed in an effort to determine how these situations were regarded by parents, teachers, and students. A striking lack of effective communication among all involved in these situations was observed. (JD)

When dealing with a real dispute based on conflicting goals rather than a misunderstanding, it is better to avoid multiple rounds of "clarifying communication." A better approach is to solicit the opposite party's concerns and critiques, thereby eliciting a sequence of constructive responses until agreement has been reached. Examples are provided.…

The author claims that open communication and extended dialog can be destructive, while bargaining and compromise can be more successful in resolving conflict. She discusses origins of the communication myth, situations where communication fails, alternatives to destructive dialogue, acknowledging incompatibility, the bargaining process, and…

It is difficult to assemble the necessary conditions for school-based management when staff are struggling with basic civility. A New Jersey superintendent proceeded slowly while recognizing that things could go wrong and providing staff with needed conflict-resolution tools. School and district councils helped diffuse acrimony and motivate staff…

Presents a model of social confrontation (communication episodes initiated when one participant signals that the other's behavior violates a rule or expectation for appropriate conduct). Describes issues arising during social confrontation. Concludes that negotiating expectations or relational rules within a problematic situation is the crux of…

The potential for considerable marital dissatisfaction among wives is clearly present. Wives want less controlling behavior from their husbands than the husbands prefer to engage in. They want to move closer to their husbands and want their husbands to share more intimately with them. (Author)

Distressed couples were more critical of each other and less responsive to each other's influence efforts. Distressed and nondistressed couples were similar in their frequencies of inquiries and solution proposals. Criticism and responsiveness were important predictors of both satisfaction with outcomes and attainment of resolutions. (Author)

The use of poetry in couples' groups is suggested to facilitate group process and break down resistance. Techniques include the use of reactions to a poem or song, the construction of poems, and the development of images. Poetry can help clients express feelings and examine communication patterns. (Author)