Discusses 12 questions that teachers and administrators should ask when evaluating educational software. Considers points such as the consistency with the curriculum, the appropriateness of media and activities, the opportunity for practice and review, the allowance for social interaction, and the accessibility to students. (SR)

Identifies sources of technological stress for public services librarians and patrons and proposes ways to reduce stress, including communicating with staff, implementing a system gradually, providing adequate training, creating proper documentation, planning, considering ergonomics in hardware and software selection, selecting a good interface,…