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Direct linkCarter, Sunshine; Traill, Stacie – Journal of Electronic Resources Librarianship, 2017
Electronic resource access troubleshooting is familiar work in most libraries. The added complexity introduced when a library implements a web-scale discovery service, however, creates a strong need for well-organized, rigorous training to enable troubleshooting staff to provide the best service possible. This article outlines strategies, tools,…
Descriptors: Basic Skills, Troubleshooting, Electronic Libraries, Electronic Publishing
Colburn, Nell – School Library Journal, 1994
Gives 10 essential tips for building children's collections, including using a systematic spending plan; applying circulation figures; making replacement purchases a priority; getting more copies and fewer titles; allocating funds for popular paperbacks; buying paperback fiction; seeking basic skills materials; taking advantage of vendor services;…
Descriptors: Basic Skills, Budgeting, Childrens Libraries, Childrens Literature
