The position of writing center assistant director resides in the middle of the often blurry lines of hierarchy. While many writing centers advocate for team leadership, the fact remains that universities are steeped in bureaucratic tradition familiar to university leaders, students, and tutors. Assistant directors accomplish tasks that keep the…

Universities face organisational challenges to learn and adopt administrative practices that aid both staff and educational development. Although the prospects of ambidexterity as an organisational learning strategy are appreciated in research and practice, understanding the nature of culture-based factors that support ambidextrous mindsets in…

Purpose: The COVID-19 pandemic prompted changes to the terms and conditions of teachers' employment (e.g. working conditions), leading school districts to renegotiate collective bargaining agreements with teachers' unions. However, limited research has examined how these negotiations occur in times of crisis. This study aims to analyze how school…

Learning processes have an impact on both specific problems and provide wider knowledge of different work processes. For this, managerial work has been identified as crucial. Managerial work is ad hoc and full of daily disturbances, and as learning in organisations often occurs unplanned, it is of interest to study learning processes during…

This study explores workplace readiness, focusing on factors contributing to a positive employee experience for interns and ways universities can enhance it. Qualitative analysis of internship reports at a German university reveals the significance of management relationships, job design, onboarding, and a supportive environment. Recommendations…

Purpose: The primary aim of this study is to delve into the causes of occupational stress and burnout amongst administrative staff members in Pakistani universities. It does so by employing a qualitative research strategy, offering a comprehensive understanding of the issue. Design/methodology/approach: This study uses a qualitative research…

Despite stakeholders' desire for organizations to participate in corporate social responsibility (CSR) activities, some organizations do not invest in CSR due to uncertainty around the value it provides to performance. This research investigates the effect size of the relationship between CSR and performance via a meta-analysis of 17 articles. A…

Using a sprinkle of Queer Theory, their on-the-job experiences, and writing center scholarship that challenges disciplinary orthodoxies, two intersectionally queer and contingent writing center researcher-administrators examine the constraints of contingency; discuss the underlife of queer labor; and point to queer labor nuances and possibilities…

Latinx/a/os have significantly increased in number in the US population. The advancement of mid-level Latinx/a/o professionals in higher education is not occurring at the same rate as the increase of the Latinx/a/o population in the country. This study aimed to examine the perceptions of mid-level Latinx/a/os administrators in their workplace…

The purpose of this study was to design a tool measuring the influence of educational leaders in the health and wellness promotion of their employees. A reliable and valid multidimensional Likert scale instrument "Leaders' Perception of Health and Wellness Promotion" to assess the health and wellness promotion of staff was developed. A…

Purpose: With the rise of the gig economy, management positions are increasingly staffed with flexible labor, so-called interim managers. They plunge into organizations for a limited period, operating in a liminal position as partly insider, partly outsider. Although several contributions to their client organizations are acknowledged, it is…

This article explores Swedish teachers' and school leaders' Facebook rebellion groups as a medium where professional needs and actions can be formulated. Data consist of interviews with administrators representing the rebellion groups. Based on a theoretical perspective of teacher agency we searched for experiences and visions related to…

Purpose: The purpose of this paper is to explore managers' learning-oriented leadership, and what conditions managers face when working with the promotion of employees' learning. Design/methodology/approach: Data was collected through semi-structured interviews with managers in three manufacturing firms. Verbatim expressions of the interview…

Principals are pivotal for creating schools that meet the needs of all students. However, the exodus of principals has been on the rise especially in the last two years as the pandemic accelerated turnover rates. Principals are experiencing greater levels of workload, stress, and burnout often without the tools for maintaining mental health. While…

This article aims to explore the impacts of power dynamics arising from the use of the WhatsApp instant messaging application on the work routines of civil servants within a public educational institution. Utilizing the Foucauldian genealogy of power as a theoretical framework, we endeavor to conduct a critical historical analysis of the mechanics…