This study experimentally investigated the effectiveness of feedback on learner refusals in a computer-simulated academic advising session. Ninety participants were assigned to one of three conditions: implicit feedback, explicit feedback, and comparison group. Oral and written discourse completion tasks (DCTs) were administered in a pretest…

This study addresses a gap in the literature regarding the implementation of digital strategies in educational institutions, particularly universities. Despite significant advancements in the development of digital strategies, there remains a lack of commitment and vision for their effective implementation. This study systematically reviewed the…

College advisers were forced by COVID-19 to adapt the services they offer to effectively reach students online. While many say they have discovered more innovative and efficient ways to reach students, they also report a fair amount of challenges that have made certain tasks--such as protecting student privacy or working through the Free…

In an attempt to better support their students and reduce online course attrition rates, some brick-and-mortar K-12 schools provide their online students with an on-site facilitator who supports students face-to-face. However, little is known about how students perceive the support provided by their on-site facilitator and online teacher. For this…