Enterprise Resource Planning (ERP) systems can represent one of the largest investments of human and financial resources by a higher education institution. They also bring a significant process reengineering aspect to the institution and the associated implementation project through the integration of compiled industry best practices into the…

This article describes Outcome-Oriented Operations (Tri-O[superscript 3]), a system developed at the University of Minnesota-Twin Cities, which enables an office to identify and achieve specific, measurable outcomes. Tri-O[superscript 3] was implemented in the University's Office of Undergraduate Admissions with significant success. (Contains 3…

Four out of five institutions of higher education are in the process of implementing (or significantly upgrading) their student information systems. This is more than a technical undertaking. How can a campus be attentive, right from the start, to the needs of its members, and maintain a vision that translates into a shared commitment to…

A model is presented for the development of effective, flexible student information systems that are directed by users' needs rather than other forces. The conceptual design, detail design, and policy consideration are discussed. Focus is on the development process rather than the final product. (MSE)

Oregon State University (OSU) has held discussions over the past several years between Enrollment Services, Central Computing and the Finance Support Offices, and departments on campus that offer non-credit coursework, about the possibility of incorporating non-credit related records into the same information system that houses regular credit.…

Proceedings from the Sixth Annual Meeting of the Association of Collegiate Registrars and Admissions Officers that pertain to planning and management techniques, and systems development are summarized. The names and addresses of conference participants are included. (SF)

A new machine records system designed for the McMaster University's Office of the Registrar is described. The new system uses data received from the Ontario Universities' Application Centre, as well as data received directly from applicants. Effective use of the computer allows staff more time for counseling and providing information. (MLW)

A computerized student record system will incorporate several characteristics including: reduction of data redundancy, data storage by student, historical data cumulation, effective and efficient maintenance of records, flexibility, etc. (MLW)

Information systems are becoming more than computer systems, with new equipment and techniques combining with data processing to form a new field called information technology. The emerging discipline of systems engineering is discussed along with nine systems engineering techniques. An organization chart of an information services department is…