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Download full textMcGloin, Rory; Hamlin, Emily; Coletti, Amanda – Communication Center Journal, 2023
In this two-part study, a value of communication (VOC) is conceptualized and operationalized to determine the worth an individual places on communication and its professional development for application in communication center training programs. In Study 1, a survey methodology evaluated the initially proposed VOC scale. An exploratory factor…
Descriptors: Communication (Thought Transfer), Resource Centers, Training, Factor Analysis
