Purpose: The primary aim of this study is to delve into the causes of occupational stress and burnout amongst administrative staff members in Pakistani universities. It does so by employing a qualitative research strategy, offering a comprehensive understanding of the issue. Design/methodology/approach: This study uses a qualitative research…

Background: The purpose of this study was to increase the body of knowledge regarding the workplace discrimination experiences of individuals with disabilities residing in the New England and Northeastern regions (NENR) of the United States by exploring their allegations filed under Title I of the Americans with Disabilities Act (ADA) across the…

A considerable body of work now exists on the role that identity plays in understanding teachers and teaching. Developing and sustaining teacher identities in higher education can, however, be challenging given the subordinate positioning of teaching in some educational contexts. Despite the growth of English for Academic Purposes (EAP) programmes…

Purpose: This research aims to investigate the leadership strategies employed by two higher education institutions in Malaysia as they navigated the shift to online delivery of their computer science programs in response to the demands of Education 4.0. Design/methodology/approach: A phenomenological, comparative case study approach was used to…

Neoliberal discourse dominated education policy for decades and fueled reform movements with lasting effects. Through a critical lens this qualitative case study explored policy direction, the influences that shaped multiple years of reform initiatives and the impact of these changes in one Canadian province. Data sources including policy…

This monograph provides policymakers, administrators, faculty, researchers, and governing board members with information about diversifying the administrative ranks of colleges and universities in terms of race or ethnicity. It focuses primarily on relevant literature on administrators of color in higher and post-secondary education, with an…

Through its engagement with grantees on initiatives to improve school leadership, The Wallace Foundation came to recognize the important role that state organizations play in advancing effective leadership in districts and schools as well as the importance of coordination among state- and district-level policies. The authors have recently…

While there are significant differences between England and Scotland in the politics, the policy environment and the management of schools, leadership development both north and south of the border is charged with addressing what has been termed a recruitment and retention "crisis". An emerging phenomenon in both jurisdictions is that of…

This study aims at ascertaining how Hong Kong people perceive Hong Kong as a harmonious society. It also identifies the elements that are most conducive to social harmony in Hong Kong, so that the government could take reference when formulating new policies. 1,062 adults residents were asked to rate their perceived level of social harmony and…

Purpose: The study's goals were to understand what changes in management practices would most improve the jobs of frontline workers from the perspective of workers themselves and to analyze differences across settings. Design and Methods: The baseline survey of direct care workers (N = 3,468) conducted as part of the National Study of the Better…

This article outlines both challenges and opportunities for psychology of issues related to diversity in education and work. For the purposes of this discussion, "diverse" populations include four groups currently marginalized and disadvantaged in the U.S. workplace: women, people of color, sexual minorities, and people with disabilities. An…

The casualisation of teaching in Australian higher education has come to be problematised as a risk to the quality of teaching and learning. However, the potential and location of risk, and therefore what constitutes an appropriate institutional intervention, requires interrogation as universities comply with the various regulations that, on the…

The Americans with Disabilities Act (ADA) of 1990 builds on earlier federal laws and clarifies the obligations school boards have toward employees with disabilities. One useful tool for figuring out what reasonable accommodations are necessary is the Work Experience Survey. A resource list identifies additional sources of information on employer…

Data from the Canadian Labour Force Survey (1997) reveal that relatively few mid-life women offer ill health as a reason for leaving their job or downshifting to part-time employment, implying that the role of ill health may be inconsequential in effecting changing patterns in mid-life women's labour force activity. In contrast, interviews with 30…

Reports results of a survey of 800 library staff members on aspects of library work that they find stressful. The findings include sources of satisfaction and stress for all participants, and sources of stress specific to public services librarians, technical services librarians, and support staff members. (CLB)