The use of text mining tools can help librarians improve the precision of searches, increase search sensitivity, and translate search strategies across multiple research databases. When combined with the intuitive approaches that librarians commonly use, text mining tools help reduce biases by improving the objectivity, transparency, and…

Programmatic text analysis can be used to understand patterns and reveal trends in data that would otherwise be difficult or impossible to uncover with manual coding methods. This work uses programmatic text analysis, specifically term frequency counts, to study nearly 10,000 chemistry thesis and dissertation titles from 1911-2015. The thesis and…

Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…

This article discusses possible future directions for academic libraries in the post Web/Library 2.0 world. These possible directions include areas such as data literacy, linked data sets, and opportunities for libraries in support of digital humanities. The author provides a brief sketch of the background information regarding the topics and…

The intent of this paper is to explore the potential of utilizing interlibrary loan (ILL) data relating to lending denials to improve ILL services while highlighting institutional policies that have a negative impact on lending fulfillment rates. Reasons for denial as well as the types of requests being denied are reviewed. In addition, the author…

Purpose: This paper aims to address the problem of enhancing the selection of titles offered by a digital library, by analysing the differences in these titles when they are cited by local authors in their publications and when they are listed in the digital library offer. Design/methodology/approach: Text mining techniques were used to identify…

Purpose: The purpose of this paper is to provide a library with useful information about selection criteria for an electronic resource assessment system and practical assistance on how to implement efficiently such a system. Design/methodology/approach: The paper is based on literature review, desk research, and implementation experience.…

This paper explores the relationship between a peer-assessed reputation rating for each of the 247 doctoral universities and cross-institutional performance indicators for universities and their libraries. Using multiple regression, the variable of library expenditures, was the only consistently significant one using combinations of variables.…

Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing…

The potential of librarians working in e-science, a term for using the Internet and other digital tools to facilitate scientific data collection, management, and sharing, has been the cause of much discussion. Many professionals agree that librarians could participate in or facilitate e-science tasks. This article explores what e-science…

This paper identifies key methodological issues affecting quality of data in the evaluation of remote reference services. Despite a growing number of studies in this area, no comprehensive effort has been made to identify potential problems and suggest solutions. The strategies proposed in this paper offer practical ways in which libraries can…

This article describes a practical, sure-fire way for media specialists to boost student achievement. The method is called data-driven collaboration, and it's a practical, easy-to-use technique in which media specialists and teachers work together to pinpoint kids' instructional needs and improve their essential skills. The author discusses the…

This paper is an extension of the author's earlier work on developing management information services and creating a culture of assessment in libraries. The author will focus observations on the use of data in decision-making in libraries, specifically on the role of leadership in making evidence-based decision a reality, and will review new…

Describes a computer program designed to manage statistics about online searches which reports the number of searches by vendor, purpose, and librarian; calculates charges to departments and individuals; and prints monthly invoices to users with standing accounts. (CLB)

The Interlibrary Loan department at the University of Mississippi wished to examine interlibrary loan borrowing data dating back to the implementation of the ILLiad system in August 2001 in order to determine why the number of cancellations due to local availability continues to increase. The patron information was extracted in an attempt to…