This essay arguing for retention of sophisticated reference-desk service as separate from library instruction notes brief history of relationship and two fundamental reasons for separation: a "one-shot" lecture could not cover every tool useful for research needs of each individual student; and not all patrons are experiencing library instruction.…

Identifies nature of problems affecting library instruction in smaller public libraries and reports on writings which may be helpful to those libraries having no formal library instruction programs. Trends, a definition of the problem, literature reviewed, philosophy of library instruction, and programs over past 10 years are highlighted. (29…

Outlines history of library development in Japan, discussing the different role originally played by academic libraries in relation to their Western counterparts and noting increasing importance now being given to user education. The Kanazawa Institute of Technology Library Centre is given as a case in point. Ten references are listed. (Author/EJS)

This discussion of the development of library reference service standards and guidelines for service measurement highlights the work of the American Library Association (ALA) Committee on Standards, guidelines adopted by ALA's Reference and Adult Services Division, and efforts of state, public, and university libraries. Fourteen references are…

Five information company executives present an overview of the impact of technological innovation upon the library and its services and offer their predictions for libraries in 1985. (RAA)

Investigates the provision of library services via satellite, explains briefly the operation and advantages of communication satellites, and discusses the various telecommunications equipment and services which, when coupled with satellite transmission, will enhance library activities. Demand trend projections for telecommunications services…

Programs examples and discusses the profitability of entrepreneurial and intrapreneurial operations that charge fees for information services and products. Various types of fees and charging mechanisms are described. A list of professional associations, publications, workshops, and selected readings is provided. (CLB)

Reviews the use and validity of numerical measures of library service (index numbers) and describes a study of public library systems from 1970-80 in Wisconsin. This study used an index number based on circulation per capita, expenditures per capita, turnover rate, full-time employee rate, and population, and tested this measure against various…

Explains the origins of technology assessment and defines the term. The method is discussed in general and with particular attention to use of the Delphi technique as a data-gathering tool for technology assessment studies. The method is suggested for considering the likely impacts of new information technologies on library and information…

This article, the second installment of CIL's (Computers in Libraries) 2005 Helping You Buy series, provides an in-depth look at library selfcheck systems from 10 vendors. The product comparison chart will help you to quickly and easily compare products from competing vendors. All of the information on the product comparison chart came directly…

"ARL" is the bimonthly report on research library issues and actions from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). "ARL" reports on current issues of interest to academic and research library administrators, staff and users; higher…

A search of two major English language databases, Library Literature and LISA (Library and Information Science Abstracts) for 1990-2000 was undertaken for the latest reports pertaining to literacy, including major surveys, evaluation studies, manuals on libraries and literacy, and recent major national or regional literacy movements that involved…

Examines current developments by public libraries in the area of services designed to meet the information needs of female clientele. (FM)

This bibliographic essay discusses a variety of items from the literature on the evaluation of reference services and reference personnel. A model for the evaluation process is presented on which the literature review is based. (Contains 48 references.) (LRW)

Recovery of significant achievements by exemplary individuals and institutions in public education and librarianship informs our present understanding and motivates future efforts. This narrative history recounts some of the struggles and successes of a great city library when the very conception of a free, public library was still being defined.…