Discussion of computer-related anxiety and stress focuses on how management, system designers, and technical communicators can help users relieve stress when using computers. Highlights include a review of relevant research; issues for management; systems design, including needs assessment and standards; and instructional design, including…

Summarizes efforts by state governments to regulate managed care and examines the various actions that states have initiated to credential managed care plans that desire to provide care for Medicaid beneficiaries. In the long run, organizations other than state regulatory agencies may be better equipped to regulate managed care. (SLD)

Reviews the basic decisions states must make when implementing State Children's Health Insurance Program (CHIP) programs and reports on the decisions states participating in this federal program have made, as reflected in the plans they submitted to the Health Care Financing Administration. Sources of information about the program are included.…

Reviews the historical and political context of school reform, examining its problems and ambiguities as a policy and offering suggestions to minimize the risks of reform in urban schools. Concludes that state takeovers are detrimental because they do not address systemic problems in the affected school systems. Contains 51 references. (Author/SLD)

In machine learning there is considerable interest in techniques which improve planning ability. Initial investigations have identified a wide variety of techniques to address this issue. Progress has been hampered by the utility problem, a basic tradeoff between the benefit of learned knowledge and the cost to locate and apply relevant knowledge.…

Describes organizational factors that influence most instructional development projects, relates them to the features of the project-oriented matrix, and lists and explains specific matrix management strategies that instructional developers can use to solve common management problems. (MBR)

This paper focuses on some of the "how to's" of professional development for the field of out-of-school programs. The paper examines some of the training experiments in the out-of-school time field and considers questions and issues that must be addressed to create an accessible, viable, and useful system of professional development for…

This review of selected literature examines the National Science Foundation's standards-based systemic reform theory in the context of research reported by science, mathematics, and urban education policy experts. This review is specifically concerned with viewing evidence of relationships among identified change variables that are associated with…

Discusses forces at work within today's on-line data base environment which could lead to the emergence of a distributed information network; identifies several important modules in such a network, including an automated subject switching module; and reports research investigations, critical issues, and preliminary findings with regard to…

Outlines a behavioral approach to information retrieval system design based on the derivation of a behavioral model of the information-seeking patterns of academic social scientists. The extent to which identified information-seeking characteristics are supported by existing systems is considered, and requirements for implementing these features…

In consonance with previous articles advocating change in school psychology role/function change efforts, this article places the burden for change on individual practitioners. Offers preliminary suggestions for how to bring about change through strategies at multiple levels--college/university, professional organization, school…

This article provides a brief introduction to learning organization and systems thinking. It contains three experiential learning activities designed to teach systems thinking concepts. The first activity, "Pellets," helps learners discover the advantages of applying systems thinking to the solutions of workplace problems. The next two…

The development and evaluation of a potential viewdata-style delivery system for computer assisted learning (CAL) at the Open University are described. First examined are Open University problems with CAL and television delivery systems, which resulted in the consideration of a viewdata approach involving allocation of a small central processor to…

This overview of the role of the General Information Programme (PGI) in Major Program VII: Information Systems and Access to Knowledge, one of 14 major Unesco program areas for the period 1984-1989, includes the goals of the program, a review of issues and problems in the area of information technology applications in developing countries, and a…

Reports on a project that proposes and tests a comprehensive and systematic model of user evaluation of Web search engines. This article describes the model, including a set of criteria and measures and a method for implementation. A literature review portrays settings for developing the model and places applications of the model in contemporary…