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Direct linkSimon Knight; Isabella Bowdler; Heather Ford; Jianlong Zhou – Information and Learning Sciences, 2024
Purpose: Informational conflict and uncertainty are common features across a range of sources, topics and tasks. Search engines and their presentation of results via search engine results pages (SERPs) often underpinned by knowledge graphs (KGs) are commonly used across tasks. Yet, it is not clear how search does, or could, represent the…
Descriptors: Graphs, Search Engines, Web Sites, Design
Asunka, Stephen; Chae, Hui Soo; Hughes, Brian; Natriello, Gary – Journal of Academic Librarianship, 2009
Transaction logs of user activity on an academic library website were analyzed to determine general usage patterns on the website. This paper reports on insights gained from the analysis, and identifies and discusses issues relating to content access, interface design and general functionality of the website. (Contains 13 figures and 8 tables.)
Descriptors: Use Studies, Information Seeking, Academic Libraries, Web Sites
