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Swarts, Heidi; And Others – 1980
Misleading headings in documents, which make it hard for readers to find what they need, are common in many types of documents. A review of research on the importance of cues in the reading process suggests that heading miscues might seriously impair understanding. Three experiments were conducted to discover how headings cue or miscue adult…
Descriptors: Adults, Communication Problems, Cues, Expository Writing
Sears, Jeffry S. – ABCA Bulletin, 1979
Isolates a dozen problems with diction and sentence structure that comprise the "gobbledygook syndrome." (RL)
Descriptors: Business Communication, Communication Problems, Higher Education, Language Styles
