An investigation of the feasibility of a project designed to improve the effectiveness of social welfare administration is described. The study sought to determine what action might be taken for the development and implementation of curricula in social service management at interested graduate schools of social work. Literature in the field was…

This policy brief examines the fundamental principles that undergird the current Total Quality Management (TQM) movement, describes application examples and discusses application problems particular to higher education. An opening section reviews the basic premises of TQM and differentiates between two perspectives on the approach: the first see…