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Peer reviewedGayeski, Diane M.; Adams, Ann-Marie – Performance Improvement, 1999
Describes a study of the barriers and enablers to the practice of HPT (human performance technology) that included a research review and interviews with professionals. Highlights communication and language, business environment change, professional relationships and placement of HPT expertise, and the need for a new business model for HPT.…
Descriptors: Adoption (Ideas), Change, Communication (Thought Transfer), Interviews
Download full textCullen, Rowena – 1998
Taking a post-modern approach, this paper addresses the relevance of measurement and evaluation of libraries and information services. The following topics are discussed: (1) past and present approaches to performance measurement, including origins of measurement and landmarks of the past; (2) a conceptual framework for evaluation, including a…
Descriptors: Academic Libraries, Classification, Evaluation Criteria, Evaluation Methods
