Emotional intelligence is an important area of psychology, which has gained acceptance in almost every academic discipline. It also seems to influence the various academic activities undertaken by students. This article, which is part of a larger study, reviews the literature on emotional intelligence, and its relationship with the academic and…

Objective: The goal of this study was to examine the methodologies used to study librarian-faculty relationships and to use the Key Mediating Variable model (KMV) of The Trust and Commitment Theory of Relationship Marketing to assess the quality of the librarian-faculty relationship as it has been portrayed in the literature. Relationship…

The increased focus on interdisciplinarity and collaboration in academia necessitates a re-evaluation of established mentoring practices. This article reviews the literature on traditional and peer mentoring models, explores Communities of Practice (CoP) within learning organizations, and discusses the implementation and evaluation of a CoP at the…

Describes an empirical Bayes method for predicting future use of library materials. Data from the University of Saskatchewan are used to illustrate practical applications of the model for simple prediction, prediction profiles, and prediction intervals. (21 references) (MES)

A study based on a model developed by Henry Mintzberg examined the internal and external managerial roles of 126 New England college and university library directors. Survey results indicate that the 97 responding directors were primarily involved with internal managerial roles and work contacts. (CDD)

Describes various organizational structures and models, presents matrix management as an alternative to traditional hierarchical structures, and suggests matrix management as an appropriate organizational alternative for academic libraries. Benefits that are discussed include increased flexibility, a higher level of professional independence, and…

Four models for conceptualizing a circulation matrix containing the number of books borrowed according to subject and majors of student borrowers compare (1) majors; (2) subjects; (3) disciplines, suppressing the distinction between majors and subjects; and (4) majors with subjects. Results of multidimensional scaling analysis of the models are…

Causal regression and time series models were developed using six years of data for home borrowing, average readership, and books consulted at a university library. The models were tested for efficacy in producing short-term planning and control data. Combined models were tested in establishing evaluation measures. (10 references) (Author/MES)

Reviews theory and research findings concerning service organizations, develops a model of the library reference process, and summarizes the results of a partial test of the model in five academic libraries in northern California. The roles of clients and service providers are explored, and variables that influence service outcomes are discussed.…

Book reviewed by Robert D. Stueart points out the need for organizational change in academic libaraies and suggests new organizational and work system designs and ways of incorporating them. Academic libraries are urged to begin thinking in terms of client needs, rather than organization of work into categories. (EJS)

Discusses the traditional role and functions of research library technical services departments and examines the impact of electronic information and information technology on technical services. It is argued that technical services units will stagnate if they do not accept the responsibility of becoming technologically adept. (19 references) (CLB)

Discussion of the acculturation of academic librarians to faculty positions focuses on the processes of acculturation, including selection, sequestration, instruction and apprenticeship, sanctioning, certification and sponsorship, and mentoring. Difficulties with this process specific to librarians are considered, and suggestions for improving…

Reviews research on faculty status of librarians to show that the roles and benefits included in the traditional model are not supported by empirical evidence. Two alternative approaches are suggested: using only the significant components or building new theories, based on conventional organizational theory or gender-based theory. (Contains 54…

Presents an analysis of information industry alliance formation using environmental scanning methods. Highlights include why libraries and academic institutions should be interested; a literature review; historical context; industry and market structures; commercial and academic models; trends; and implications for information providers,…

Compares the existing library standards of the seven higher education regional accreditation commissions with performance measures identified through library literature and expert advice from the field. A model set of regional accreditation library standards that encompasses qualitative standards for accreditation purposes and suggested…