This discussion of the utilization by computer designers and users of metaphors as organizing structures for dealing with the complexity of behavior of human/computer interfaces begins by identifying three types of metaphor that describe various aspects of human-computer interface design, i.e., activity, mode of interaction, and task domain. The…

Presents a new model of searching in online and other information systems, and reviews the literature of manual information seeking behavior for suggestions of capabilities users might like in online systems. Based on the model--called "berrypicking"--and research, suggestions are made for how new search capabilities could be implemented…

Describes the inability of traditional subject index terms to represent relational information among concepts, and the development of frame based knowledge representation methods that provide relational semantic representations of documents and user queries. The discussion covers research in user interfaces and automatic document classifications,…

The principal human factors engineering issue in robotics is the division of labor between automation (robots) and human beings. This issue reflects a prime human factors engineering consideration in systems design--what equipment should do and what operators and maintainers should do. Understanding of capabilities and limitations of robots and…

Overview of expert systems (intelligent computer applications that use data, a knowledge base, and a control mechanism to solve problems) highlights history of expert systems; construction (human element, knowledge acquisition and learning, system architecture); limitations; issues and trends; and implications for information science. Thirty-three…

Eleven articles introduce expert systems applications in library and information science, and present design and implementation issues of system development for reference services. Topics covered include knowledge based systems, prototype development, the use of artificial intelligence to remedy current system inadequacies, and an expert system to…

This paper is intended to provide the instructional technologist already possessing some understanding of expert systems with some insight into two of the many steps involved in the design and production of such systems: knowledge acquisition and knowledge structuring or representation. It is also intended to help technologists to see how they…

Reviews the background, concepts, and role of hypermedia systems and analyzes essential, expected, and desirable features of hypermedia in order to provide a basis for system design and evaluation. Four hypermedium shells and systems are described, and approaches to user interface problems are discussed. (48 references) (MES)

An online library system is an example of a complex computer system in that it supports a variety of users, both patrons and staff, and is made up of many intricate programs with complex relationships among them. Certain features are essential to a user friendly system: (1) users cannot get lost in the system; (2) users cannot enter illegal…

Describes approaches to developing software automating instructional design (ID), including comparison of information management and expert system approaches. Topics addressed include alternative ID automation systems; ID variables; authoring assistance software; the nature of ID expertise; user-system communication; system evaluation; and user…

Describes application of instructional systems design, dialog design principles, and human factor considerations in developing the Pennsylvania Department of Education's computer-controlled intelligent videodisc system, which allows K-12 teachers to preview language arts television programs and overcome their technology anxiety. The top-down…

Identifies factors that reduce the effectiveness of computers as intermediaries and discusses possible negative effects on user satisfaction and the interaction between users and librarians. A set of guidelines for the improvement of online catalogs, based on user needs and abilities, is presented. (41 references) (CLB)